At Samaritans, privacy is at the heart of what we do.
We are committed to protecting your privacy and the personal information that we hold. The purpose of this statement is to be clear and transparent about how Samaritans uses your personal information, whether you are using our service, interested in volunteering, making a donation or just browsing our website.
Worried someone will see that you've been on our site?
These are the steps you can take to remove signs that you've been on our site from your computer.
Select 'Private browsing'
Most browsers have a 'private' or 'incognito' browsing option. This means when you're on our site, you won’t leave any traces of your activity on your computer (no history, web cache or anything else) and so it’s a useful first step to take.
Chrome: Click on the 'Menu' button (it has three horizontal lines) – 'New Incognito Window'
Safari: Click on the 'File' button – 'New Private Window'
Internet Explorer: Click on 'Safety' – 'Tools' – 'In Private Browsing'
Firefox: Click on the 'Menu' button (it has three horizontal lines) – 'New Private Window'
Delete your browser 'History'When you’re not in ‘private’ mode, your browser will automatically keep a record (or ‘History’) of all the pages you visit. You can remove Samaritans' pages from your history.
First, open your 'History':
Chrome: Click on the 'History' option on the menu bar.
Safari: Click on the 'History' option on the menu bar.
Internet Explorer: Press the Ctrl key and H at the same time.
Firefox: Press the Ctrl key and H at the same time.
Secondly, select all entries that say "www.samaritan.org.uk" and press delete or backspace on the keyboard. (Or select 'All in last hour' on Safari.)
Lastly, if you found us on Google or another search engine, delete your search results from your History too.
A cookie is a small file on your computer that records the sites you visit, cookies are mainly used by advertisers to track your interests and show you targeted content. You can delete all your cookies by doing the following:
Chrome: Click on 'Chrome' – 'Clear Browsing Data'
Safari: Clearing 'History' will clear cookies.
Internet Explorer: Click on: 'Tools' menu – Internet Options. On the General page, under Temporary Internet Files, click on Delete Cookies and then OK.
Click on Delete Files, put a tick in the box labelled Delete all offline content and click OK.
Now look at the top of the window and click on the Content tab, select AutoComplete and finally, Clear Forms.
Firefox: Click on Tools – Options – Privacy – select the Clear button (next to Cache and Saved Form Information)